Travel Consultant – Full Time

A colorful "We're Hiring" sign with a holiday hamster sitting at a desk, encouraging people to join the team.

Wages: £11.00 per hour
Hours: 30 per week
Holidays: 6 weeks per year
Date Posted: 21-Nov-2023
Closing Date: 15-Dec-2023
Start Date: January 2024

We have an exciting opportunity for a confident individual with a passion for travel. Holiday Hamster is looking for an experienced Travel Consultant to add to their growing team of award-winning experts. The successful candidate will be provided with full support from our team to develop their skills and product knowledge.

Job Description

As a Travel Consultant, you will listen to the customer, find out what they want and create something to match their holiday requirements.

Duties will include

  • Consistently provide excellent customer service by engaging with customers face-to-face, via telephone or by email.
  • Ask the right questions, listen to what the customer wants and needs in order to find the most suitable product for them.
  • Create and sell travel packages using our vast array of partners.
  • Produce eye-catching and accurate quotations, ensuring all details and prices are correct.
  • Take part in regular training, including overseas educational visits, to continuously develop product knowledge.

For more information about this vacancy, please contact Hayley:
01422 823 219 (Ref ID: RSTC231121)

Skills Required

  • Minimum of 2 Years of Travel Agent experience or a similar role.
  • Good interpersonal skills.
  • Excellent listener.
  • Attention to detail.
  • Ability to use your own initiative.
  • Work as part of a team.
  • Good Florida product knowledge.

Qualifications Required

  • GCSE English
  • GCSE Maths

Training

  • Opportunity to increase product knowledge through various in-house and online training courses.

Personal Qualities

  • Reliable.
  • Punctual and driven.
  • Take an interest in travel, cultures and be willing to learn.
Martin, Maisy-Mei, Lydia, Leanne, Hayley and Sarah accepting the Cruise Company of the Year Award 2023, on behalf of Holiday Hamster
Martin, Maisy-Mei, Lydia, Leanne, Hayley and Sarah accepting the Cruise Company of the Year Award 2023, on behalf of Holiday Hamster
Holiday Hamster is an Accredited Living Wage Employer
Holiday Hamster is proud to be a Living Wage Employer

Prospects

Continued support for all future personal or professional development with the option to progress to Senior Travel Consultant and/or specialise in a desired field of travel within the company.

Other Information

  • Working Week: 30 hours, spread over four days, from Tuesday to Saturday.
  • Company Benefits: Pay increase each April, in line with The Living Wage Foundation, an additional pay increase for each year of full employment, further additional pay increases upon completion of defined training course(s), Six weeks paid holiday per year, pension scheme, booking bonuses (uncapped), opportunity to take part in educational visits, holiday discounts and social events.

For more information about this vacancy, please contact Hayley:
01422 823 219 (Ref ID: RSTC231121)